Users of office technology products in high volume corporate printing environments demand great support and a fast response. Business Electronics delivers like no other service dealership in the market! But don’t take our word on it, see the results of our survey!
Here are the responses for the quarter, we had a 14.4% response rate:
July – September 2011
1. Recent service visit completed to their satisfaction? – 100.0% “Yes”
2. Technician arrived in a timely fashion? – 100.0% “Yes”
3. How well did the technician represent our company? 1 to 5 scale
Most frequent response: 5 “Excellent” – Average score: 4.90
4. How is our overall service department performance? 1 to 5 scale
Most frequent response: 5 “Excellent” – Average score: 4.90